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Privacy Policy

Privacy Policy — Duvallluxury

Last updated: [7.11.2025]

This Privacy Policy describes how Duvallluxury (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website (the “Site”).

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We are committed to protecting your privacy and ensuring your personal data is handled in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Finnish data protection laws.

1. Information We Collect

We collect and process the following types of personal information:

  • Personal details such as your name, billing and shipping address, phone number, and email address.

  • Order information such as the products you purchase, payment details (handled securely by our payment provider), and order history.

  • Account details (if you create an account), including your login information.

  • Communications such as emails or messages you send us.

  • Technical information, including your IP address, browser type, device type, and usage data collected via cookies or analytics tools.

2. How We Use Your Information

We use your personal data for the following purposes:

  • To process and deliver your orders.

  • To communicate with you about your purchases, inquiries, or customer support requests.

  • To manage your account (if applicable).

  • To send marketing emails or updates (only if you have given explicit consent).

  • To improve our website, products, and customer experience.

  • To comply with legal obligations and prevent fraud.

3. Legal Basis for Processing

We process your data under the following lawful bases:

  • Contractual necessity — to fulfil your purchase or provide a requested service.

  • Legal obligation — to comply with Finnish and EU laws (e.g., tax records).

  • Consent — for marketing communications.

  • Legitimate interest — to improve our website and customer experience.

4. Cookies and Analytics

Our website uses cookies to enable functionality and improve performance. Some cookies are essential, while others help us analyse traffic or marketing performance.

You can manage your cookie preferences through your browser settings or Wix’s cookie banner.

Wix may also use tools such as Wix Analytics to collect non-identifiable visitor information.

5. Payment Processing

Payments are processed securely via Wix Payments and/or its trusted partners (such as Stripe, PayPal, or Klarna, depending on availability).
We do not store or have access to your full credit card details.

All payment data is encrypted and handled according to PCI-DSS and GDPR standards.

6. Sharing Your Information

We do not sell or rent your personal information.
We may share limited data with:

  • Service providers (e.g., Wix, payment gateways, shipping companies) to complete your order.

  • Legal authorities, when required by law or to protect our rights.

All third-party processors comply with GDPR and process your data securely.

7. Data Retention

We retain your personal data only as long as necessary:

  • Order records: 6 years (as required by Finnish accounting law).

  • Marketing data: until you withdraw consent.

  • Customer inquiries: up to 12 months after resolution.

After this period, data is securely deleted or anonymized.

8. Your Rights (Under GDPR)

You have the right to:

  • Access your personal data.

  • Request correction or deletion of your data.

  • Withdraw consent (e.g., unsubscribe from emails).

  • Restrict or object to processing.

  • Request data portability.

  • Lodge a complaint with the Finnish Data Protection Authority (Tietosuojavaltuutetun toimisto) if you believe your rights have been violated.

To exercise these rights, please contact us at:
📧 info@duvallluxury.com

9. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Our website is hosted securely by Wix, which implements SSL encryption and GDPR-compliant data safeguards.

10. International Data Transfers

Wix and its partners may store and process data on secure servers located outside the EU (e.g., in the U.S., Israel, or other jurisdictions).
In such cases, Wix ensures appropriate data protection safeguards in compliance with GDPR.

11. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with the revised “Last Updated” date.

12. Contact Information

If you have any questions or requests related to your personal data, please contact us at:

Duvallluxury
📧 Email: info@duvallluxury.com
🌍 Website: [www.duvallluxury@outlook.com]
📍 Finland

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